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If you purchase an item from us, and it doesn't fit - simply follow the instructions below to schedule a UPS pickup at your office or residence. Reseal the item(s) in the original shipping box. Address as follows: UPS will pick up your return within 48 hours in most cases. The offer to pick up your return is limited to physical U.S. addresses - No P.O. Boxes, APO/FPO addresses, or private mailboxes. Important: Note that return shipping is at our expense. You will not be charged for the return shipping costs. Does not apply to international shipments, APO/FPO addresses, or P.O. Boxes. Please ensure that returned items have not been worn, laundered, or altered. See our Return Policy for more information. Schedule a Pickup This form allows you to schedule a pick up at a specified address. Enter your original Order Confirmation number (if available) and click the "Submit" button. Once at our shopping cart system, enter your e-mail address and click on the "Process Order" button. Make sure the Shipping Address is the pickup address (this must be a physical address - No P.O. Boxes, APO/FPO please). We will issue a UPS Call Tag, and your package will be picked up typically within 48 hours but may take up to 3 to 5 days. Select UPS Ground ($0.00). Enter your billing information so we can credit your charge card, or enter "0" as the credit card number to credit the card used in your original purchase. Thank you! Call us at 1-561 625 4499 or e-meil jspbs@email.msn.com for assistance. Note that if you do not have your original confirmation number, we will look up your order by matching name/address. |
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